Great Customer Service
Very helpful when responding to queries. Prompt dispatch. Great products/quality
Amelia756
2 Contributions
The glass vase had two ‘ bubbles’ in…
The glass vase had two ‘ bubbles’ in it. Although I contacted the provider and received an email from Shahida Khatun
Customer Support Executive my concern was not resolved. The vase was a gift for a friend which I felt unable to give.
Ideal company
beautiful products. Swift and excellent service.
Tracy D339
2 Contributions
The glasses I ordered arrived extremely…
The glasses I ordered arrived extremely well packaged!
Victoria797
1 Contribution
Faultless and very pleasant experience
Faultless and very pleasant experience
Sergio457
2 Contributions
Great service and delivered on time
Great service and delivered on time. My friend loved the pearl tea light holders for her new home.
Gordon838
2 Contributions
Excellent service
Prompt delivery
Excellent packaging to protect glasses in the post
Beautiful glasses
On time delivery
On time delivery, we wanted to give some glasses to my son for his birthday, something special, and these were it !!They are lovely, hand blown , so nice that we kept two for our selves . Now my favourite drinking vessel .
Incomplete delivery UPDATE
UPDATE: I’ve received a response and am being issued a refund. Guessing due to no inventory. Updated from 2 to 4 stars. I love my glasses. I should have been notified and order adjusted as soon as they knew the product wasn’t available and issued the refund up front.
Initial review:
I purchased two sets of wine, glasses, and one water jug. My order has been paid in full. All indications are that it was delivered and full except I never received the water jug. I’ve emailed support via the addresses provided on the site and have not received any response. Hoping they rectify this ASAP. I love the glasses, but I don’t love that I paid for a product that I never received and haven’t gotten a response. I will update depending on how they handle.
I got no reply to my original email
I got no reply to my original email, so I had to buy 2. I forgot what the code was for getting my first purchase discount, so I missed out on that too. But the item did arrive very quickly.
Alexandra126
5 Contributions
Arrived well packaged,gorgeous glasses…
Arrived well packaged,gorgeous glasses with a green tint,love them as they are a little different to general drinking glasses out there . Great size too holds a full can of drink easily .beautifully made thankyou
Cathy E674
2 Contributions
Broken coaster
Broken coaster, replacement coaster didn't match and new one now needed to be sent. Expected better quality from LSA, was a birthday gift
Lovely tea light holders
I already have two sets of these blue tea light holders but recently broke one so I have bought another set so I have some for the outside coffee table as well as the dining table. They are really pretty for summer and great colours. The glass is quite fine so handle with care. Order process online easy, good value for money and delivered on time.
Exquisite glassware
I received several gifts of LSA glassware for a new home. All are exquisite: I love the simple minimalist designs and shall be adding to my personal collection via the company's website, as well as buying gifts.
really like the glasses BUT there’s an imperfection’s
We really like the glasses BUT on one of them there is an imperfection in the glass, I’ve taken a photo and I’d like to show someone and see if we can get a replacement? Did you have a customer service number / email?